Hi!
I’m
Sowrabhi Ravi
a User Experience Designer
,
Engineer
by past,
designer
by choice,
problem-solver
by instinct.
Dashboard
Module 1
Module 2
Module 2.1
Ambassador Maintenance
Module 3
Module 4
Module 5
Module 6
Module 7
Module 8
Module 9
Module 10
Module 11
Module 12
Ambassador Maintenance
Search by Ambassador Name ID or Group
Export
Import Ambassadors
Add New Group
Refresh
Previous
1
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3
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9
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Next
UnAssigned Ambassadors
Leslie Alexander
ID : 12345
Active
Devon Lane
ID : 12345
Active
Ralph Edwards
ID : 12345
Inactive
Marketing Group
Group ID : 12345
Internal
Onsite
Group ID : 12345
Internal
Add Ambassador
Jane Cooper
ID : 12345
Active
Transaction Limit Applied
Brooklyn Simmons
ID : 12345
Active
Offsite
Group ID : 12345
Internal
Add Ambassador
Darlene Robertson
ID : 12345
Active
Cody Fisher
ID : 12345
Inactive
Marketing Group
Group ID : 12344
External
Add Ambassador to Group
Ambassador ID
123455
Group Name
Marketing
Group ID
123455
Group Classification
Internal
Group Location
Onsite
Offsite
Select Allowed Transactions
Member on boarding
Re-KYM
CIF Summary
Set Transaction Limit
Add
Cash Deposit
Save
Search
Lester Alexander
ID : 12345
Wade Warren
ID : 12345
Albert Flores
ID : 12345
Ambassador Name
Enter Ambassador Name
Design Under Pressure: How I Transformed a Broken Banking Workflow in 48 Hours
When you're the only UX designer in a fast-moving fintech company and a client flags a major usability issue, you don’t get much time—you get 48 hours. That’s exactly what I had to redesign: the Ambassador Management module, part of an internal web app used by bank staff to manage services and operations.
UX Redesign
UX Strategy
Stakeholder Collaboration
View Project
The 76% Fix: Small UX Wins That Saved a Broken KYC Flow
KYC completion on TECU Digi was just 20%, with 87% failing on first try. Strategic UX tweaks raised it to 76%—no redesign, just smarter design.
UX Research
Onboarding Flow
KYC
View Project
9:41
PICK UP WHERE YOU LEFT OFF!
Pending Application
Completed : 3 of 9 Sections
Started on : 27-03-2025 23:45:12
Last Accessed : 27-03-2025 23:45:12
30%
Keep up the momentum and complete Member onboarding Now!
Continue
As per TECU guidelines it is mandatory to complete member onboarding to perform any digital transaction
Start over my Member onboarding Application
Member Onboarding
9:41
Step 3 of 9
Primary Document Upload
>
Secondary Document Upload
Verify your Primary Document
Your document is ready to be reviewed
Extracted Document : National ID
First Name
CHELSIA
Middle Name
SHAQUILLA
Last Name
PREDDIE
Date of Birth
1995-12-05
Age
28
Gender
MALE
Document Number
N112556685102222
Date of Issue
14-JAN-2005
Date of Expiry
14-JAN-2025
Retake
Delete
I have reviewed and verified the document uploaded by me
Verify
I’ll do it later
Add
9:41
Step 9 of 9
Verify and Submit Application
🔔 Incomplete Sections Detected
We noticed a few required sections are incomplete. To help you wrap up quickly, we’ve listed the pending items below—just click and finish each one to complete your application.
Personal Information
Missing Details : Date of Birth
Contact Details Verification
Missing Details : Email Verification
ID Card Verification
Missing Documents : Primary Document
Pending : Document Extraction verification
Address Verification
Missing Details : Door Number, Country, Present Address
Missing Documents : Address Proof
Employment Details
Missing Document : Salary Slip (x2)
Additional Details
Missing Details : Spouse Member ID
FATCA Declaration
Missing Details : FATCA Declaration
PEP Declaration
Missing Details : PEP Declaration
Complete Application
9:41
Accept & Proceed
Step 1 of 9
Personal Information
>
Profile Picture
For Security, Let’s Confirm Your Identity with a Photo.
Take a clear photo of your face against a plain background. This will help us verify your identity and will also be used as your profile picture.
By clicking on Accept and Proceed, you consent to provide us with the requested data.
I’ll do it later
9:41
Step 3 of 9
Primary Document Upload
>
Secondary Document Upload
Let’s verify your ID Cards
Upload Documents
I’ll do it later
Details to Provide
The following documents need to be uploaded by you. Keep them ready!
Primary Document *
Accepted docs : National ID, Driving License, Passport
Secondary Document *
Accepted docs : Passport, Driving License
Accepted formats : png, pdf, jpg, jpeg
9:41
Step 9 of 9
Verify and Submit Application
All Set! Just Review and Sign
A summary of your filled application is ready. Kindly review the details and complete your submission with a digital signature
Complete Application
Member Onboarding Application
PEP Declaration
FATCA Declaration
Terms and Conditions
I confirm all above information are correct *
I agree to Terms and conditions of the Legal Agreement *
Please Sign here
Delete
9:41
Step 3 of 9
Primary Document Upload
>
Secondary Document Upload
Upload your primary Document
Continue
I’ll do it later
Please upload front side and back side of your primary document
Select your document
or
Open Camera to Scan Documents
Accepted formats : png, pdf, jpg, jpeg
Add
9:41
First Name *
Enter your first name
Middle Name
Enter your middle name
Last Name *
Enter your last name
Continue
Personal Information
>
Profile Picture
Let us get to know you first!
Please enter your name as per government record.
Step 1 of 9
Contact
sowrabhi.ravi@gmail.com
+91 - 7708986358
Click to view the Affinity Map
Click to view the Affinity Map
Hi!
I’m
a User Experience Designer
,
Sowrabhi Ravi
Engineer
Engineer
by past,
designer
designer
by choice,
problem-solver
problem-solver
by instinct.
Dashboard
Module 1
Module 2
Module 2.1
Ambassador Maintenance
Module 3
Module 4
Module 5
Module 6
Module 7
Module 8
Module 9
Module 10
Module 11
Module 12
Ambassador Maintenance
Search by Ambassador Name ID or Group
Export
Import Ambassadors
Add New Group
Refresh
Previous
1
2
3
...
8
9
10
Next
UnAssigned Ambassadors
Leslie Alexander
ID : 12345
Active
Devon Lane
ID : 12345
Active
Ralph Edwards
ID : 12345
Inactive
Marketing Group
Group ID : 12345
Internal
Onsite
Group ID : 12345
Internal
Add Ambassador
Jane Cooper
ID : 12345
Active
Transaction Limit Applied
Brooklyn Simmons
ID : 12345
Active
Offsite
Group ID : 12345
Internal
Add Ambassador
Darlene Robertson
ID : 12345
Active
Cody Fisher
ID : 12345
Inactive
Marketing Group
Group ID : 12344
External
Add Ambassador to Group
Ambassador ID
123455
Group Name
Marketing
Group ID
123455
Group Classification
Internal
Group Location
Onsite
Offsite
Select Allowed Transactions
Member on boarding
Re-KYM
CIF Summary
Set Transaction Limit
Add
Cash Deposit
Save
Search
Lester Alexander
ID : 12345
Wade Warren
ID : 12345
Albert Flores
ID : 12345
Ambassador Name
Enter Ambassador Name
Design Under Pressure: How I Transformed a Broken Banking Workflow in 48 Hours
When you're the only UX designer in a fast-moving fintech company and a client flags a major usability issue, you don’t get much time—you get 48 hours. That’s exactly what I had to redesign: the Ambassador Management module, part of an internal web app used by bank staff to manage services and operations.
UX Redesign
UX Strategy
Stakeholder Collaboration
View Project
The 76% Fix: Small UX Wins That Saved a Broken KYC Flow
KYC completion on TECU Digi was just 20%, with 87% failing on first try. Strategic UX tweaks raised it to 76%—no redesign, just smarter design.
UX Research
Onboarding Flow
KYC
View Project
